About Us Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
Essential Duties and Responsibilities: - Design systems and programs to meet complex business needs. - Code, test, debug, implement, and document moderately complex software programs. - Prepare detailed specifications from which programs are developed and coded.
Essential Duties and Responsibilities: - Perform analysis and review of system requirements, estimations, peer reviews, test data determination and preparation, designing test strategy and test cases, executing test cases, and monitoring and control of overall test
Essential Duties and Responsibilities: - Develop and deploy advanced methods to analyze operational data and derive meaningful, actionable insights for stakeholders and business development partners. - Function as point of contact for data and analytical usage