Overview: Assists in analyzing Contact Center patterns, including volumes, trends, attrition rates, and productivities. Utilizes the analysis to forecast Contact Center workload and builds a scheduling plan to meet business objectives. Focuses on adjustments to current
Contact Center Sales Representative (Safe-Act) Location: Williamsville, NY Start Date: September 2026 Schedule: Full-time | Must have open availability Monday- Friday from 8am to 8pm and Saturdays from 9am to 3pm. Work Arrangement: First 6 months:
Call Center Supervisor (Onsite Georgetown, DE) F.H. Furr is seeking an experienced Call Center Supervisor to lead and develop a team of customer service and booking agents in Georgetown, Delaware. This onsite leadership role is responsible