Overview: The Workforce Management Forecaster serves in the capacity of providing short/midterm forecasting for multiple queues or an entire Contact Center. They will utilize information contained within our Workforce Management platform as well as use industry standard methods/tools to
Description Travel Requirement: Up to 25% Security Clearance: Active Secret clearance required The Network Support Technician serves as a critical technical resource supporting Watchtower Mobile Device Management (MDM) solutions, tactical communications systems, and the Defender Mobile Situational
At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy
Contact Center Sales Representative (Safe-Act) Location: Williamsville, NY Start Date: September 2026 Schedule: Full-time | Must have open availability Monday- Friday from 8am to 8pm and Saturdays from 9am to 3pm. Work Arrangement: First 6 months: