Provide advisory support to all enterprise contact centers regarding utilization and configuration of contact center applications, specifically Enterprise Workforce Optimization (WFO) solutions and will serve as the overall product expert for the organization. WFO applications allow
Type of Appointment: Full Time, Probationary Job Classification: Network & Communications Analyst II Anticipated Hiring Range: $6,492 - $6,622 per month Work Schedule: Monday - Friday, 8:00am - 5:00pm THE DEPARTMENT: The mission of the Information Technology
This position is limited tenure for approximately 1 year. Application Analysts support the long-term goals of the Office of Administrative System Transformation (OAST) through consultation, process improvement and digital transformation. Responsible for providing the functional expertise on
Payment Fraud Analyst The Payment Fraud Analyst is responsible for reviewing and analyzing suspicious activity related to wire, ACH, check, and online banking transactions. This position works directly with alerts and cases generated by the banks fraud detection
Compliance Analyst Promotions & Procedures Under the direction of the Supervisor, Compliance, the Compliance Analyst Promotions & Procedures develops, revises and analyzes processes, in a dual-function capacity, to ensure compliance through strong internal controls and regulatory oversight of