Job Description: Position Description: Designs, develops and modifies complex and major software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. Creates and maintains data aggregation, recommendations, and insights
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
Essential Duties and Responsibilities: - Design systems and programs to meet complex business needs. - Code, test, debug, implement, and document moderately complex software programs. - Prepare detailed specifications from which programs are developed and coded.
Essential Duties and Responsibilities: - Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs. - Work with clients to create strategies and frameworks. - Architect and design application solutions. -