The primary responsibility of the Triage and Support Supervisor is to assist in leading the support teams to ensure that every customer interaction is upholding Lightedges’s customer-centric culture. You will also drive performance improvement through data
The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple
The Triage Technician is responsible for being the first responder for inbound customer requests and system alerts through the ticket queue and phone systems. Then, routing escalations to the appropriate technical resources. The ideal candidate is
ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs
Why GFI? GFI Digital is an industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and
Responsible for planning, directing, and overseeing the firms systems operations, including compute, virtualization, access management, endpoint management, operating system and application deployment, patch management, and related operational services. This role also provides oversight for telecommunications and audio-visual
Segra is searching for a qualified and experienced Infrastructure Senior Engineer to join us in a full-time capacity in our Kansas City, MO office. Location Requirement: The work arrangement for this role is a hybrid position,
Provide advanced system administration support for an enterprise server environment spanning cloud and on-premises platforms, including VMware, Hyper-V, and Nutanix. Responsibilities include planning, analysis, design, integration, installation, configuration, operations, and maintenance of server operating systems and infrastructure. Ensure
About Shamrock Trading Corporation Shamrock Trading Corporation is a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and
Responsibilities Peraton is seeking to hire a Hybrid Cloud Service Desk Analyst who will do the following: Support US Marine Corps (USMC) enterprise-level data center operations. Enable management, monitoring, incident response, and management for USMC application
Summary: We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical
Role Summary This entry-level IT Administrative and Systems Engineer role focuses on supporting internal IT operations and infrastructure. Reporting to senior team members and the IT Director, the position offers hands-on experience in systems administration, network
Technical Assistance Center Analyst We are seeking a Technical Assistance Center (TAC) Analyst to support US Marine Corps (USMC) enterprise-level data center operations and enable management, monitoring, incident response, and management for USMC application hosting environment
Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If