Essential Duties and Responsibilities: - Analyze trends, conduct time studies and create solutions to ensure processes are aligned to comply with client policy, and to meet or exceed contractual and internal performance standards and expectations. -
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS220, T4, Band 7 Job-Specific Essential Duties and Responsibilities: - Provide senior-level administration and operational support for ServiceNow ITSM and ITOM modules, ensuring platform stability, availability,
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5 Job-Specific Essential Duties and Responsibilities: - Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and
Essential Duties and Responsibilities: - Drive execution of SWP-related projects end-to-end, ensuring delivery against defined scope, timelines, and business objectives. - Identify opportunities to leverage AI and automation within SWP processes and support the development and