Cloud Stream GmbH in Winterthur, Switzerland is seeking an IT Support and Workplace Engineering professional to join our team. You will provide 1st and 2nd level support, manage endpoint environments, and contribute to modern workplace deployments. You will
Your Responsibilities Provide1stand2ndLevelSupport forendusers(remote&on-site) Manageandsupportmodernworkplaceenvironments (Windowsclients,mobiledevices) AdministerEndpointManagementplatforms (MicrosoftIntune,SCCM/MECM) PerformOSdeployments usingPXEboot,imaging,andtasksequences Handlesoftwarepackaging&deployment (MSI,Win32apps,automatedrollouts) Managepatching,updates,andcompliance acrossendpoints Troubleshoothardware,software,andconnectivityissues Maintainandoptimizeworkplacestandardsandconfigurations Documentsystems,processes,andsupportcases Supportusersthroughtraining,onboarding,andguidance Collaboratewithinternalteamsandexternalvendors Your Profile CompletedITapprenticeshiporequivalenthands-onexperience ProvenexperienceinITSupport(1st&2ndLevel) orWorkplaceEngineering Strongtechnicalknowledgein: Windows10/11environments EndpointManagement(Intune,SCCM/MECM) Softwarepackaging&rolloutstrategies Experiencewithdevicelifecyclemanagement(build,deploy,maintain,retire) Basicnetworkingunderstanding(DNS,DHCP,VPN) Strongtroubleshootingandcustomersupportmindset Structured,reliable,andproactiveworkingstyle FluentGerman,FrenchB1-B2 Nice to Have
