Job Title Manage day-to-day operations of a work section of a commercial calibration and repair laboratory to meet and exceed customer requirements and company objectives. Responsibilities and Duties Serve as a leader and set an example
Customer Success Representative A Customer Success Representative A plays a critical role in ensuring exceptional customer experiences by acting as the primary point of contact for customer inquiries, service requests, and issue resolution. This position involves
Job Title Demand and Capacity Planning Analyst Key Responsibilities Demand and Capacity Planning Own development and continuous improvement of demand forecasting models across customer segments, instrument types, and service categories Deliver and maintain rolling demand and
Customer Success Representative B (CSR B) This is a temporary position for now with an expected 2 month contract. The Customer Success Representative B (CSR B) serves as a key contributor to delivering exceptional customer experiences
Customer Success Representative C The Customer Success Representative C serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and
Operations Manager Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes