Senior Application Support Engineer (Script/Java) - Hybrid
Responsibilities and Qualifications
As a Senior Application Support Engineer for the bank's Client Lifecycle Management system, you will be the key expert for Level 3 application support, ensuring consistent and accurate service delivery. Your focus is on maintaining and optimizing the solution, managing incidents and problems, and ensuring operational readiness.
You will work in an agile organization, supporting multi-tier applications and performing root cause analysis. This requires strong experience with database concepts (PL/SQL, SQL) for troubleshooting, as well as basic Java understanding and Linux/Unix administration skills for tasks such as navigating file systems, analyzing logs, and managing configurations.
You will collaborate closely with application users, IT Service Owners, and other stakeholders to guarantee smooth operations and high availability.
- Proven experience in Level 3 application support within an agile organization
- Strong understanding of database development concepts (MS SQL Server, PostgreSQL, Oracle) for troubleshooting
- Banking knowledge in CRM, account opening, and compliance is must
- Basic Java knowledge for application-level analysis
- Solid Linux/Unix administration skills for operational tasks (logs, scripts, navigation)
- Experience in Release and Product Lifecycle Management
- Familiarity with operating standard software and parameterization
Benefits
- 23 days of annual leave plus the 24th and 31st of December as discretionary days
- Health Care Plan, Internet Connectivity, Life and Accident Insurances
- Free access to several training platforms
- Professional stability and career plans
- Referral compensation program
- Option to pick between 12 or 14 payments along the year
- Real work life balance measures (flexibility, WFH or remote work policy, compacted hours during summer)
- UST Club Platform discounts and gym access discounts
In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with a disability certificate.
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