Courseware Developer & Technical Trainer

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

We have an exciting opportunity for a Courseware Designer & Technical Trainer to join our UK Services team undertaking training analysis, design, delivery and evaluation to customer requirements within defence and commercial environments. You will have a hands-on approach, working closely with engineers, service teams and customers to deliver engaging training solutions that enable end users to operate, maintain and support cutting-edge capabilities.

Location: Templecombe

What can we offer you?

• Performance-related bonus
• Half day every Friday, usually finishing around 13:00
• 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata)
• 24 hours volunteering paid for
• Private healthcare
• Pension scheme
• Life cover
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts

What will you be doing?

As a Courseware Designer & Trainer, you will support the full training lifecycle, working independently and collaboratively to develop high-quality learning solutions for customers and end users.

• Designing, developing and maintaining courseware in accordance with DSAT, JSP 822, S6000T and industry best practice.
• Delivering engaging product and technical training to customer and end-user communities.
• Creating instructor-led, practical and digital learning content.
• Conducting training analysis and supporting the development of effective learning solutions.
• Working closely with customers and stakeholders to define training requirements and programme deliverables.
• Translating complex technical information into accessible and engaging training materials.
• Evaluating training effectiveness and analysing learner feedback and performance data to drive continuous improvement.
• Managing and maintaining digital learning content and training documentation.
• Supporting compliance with customer, regulatory and company standards.
• Contributing to team planning, quality, risk management and continuous improvement activities.

About You

You will be a passionate learning professional with experience designing and delivering training within a technical, engineering, defence or similarly regulated environment.

• Experience across the training lifecycle including analysis, design, development, delivery and evaluation.
• Experience working within defence or engineering environments.
• Experience developing and delivering training programmes and courseware.
• Knowledge and application of DSAT and/or S6000T, ADDIE methodologies.
• Experience creating and maintaining digital learning content.
• Strong stakeholder engagement and communication skills.
• Excellent written and spoken English.
• Strong organisational and problem-solving skills.
• Proficiency with Microsoft Office and courseware authoring tools.
• Qualification in training, learning, instructional design or courseware development.

Security Clearance

Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

Please visit the UKSV website for further guidance: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels.

#LI-DOM

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

Join Thales in the UK – Innovate with us and shape the future!