As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Visualization.- Strong analytical skills to interpret complex data sets.- Experience with data visualization tools such as Tableau or Power BI.- Ability to create interactive dashboards and reports.- Familiarity with data storytelling techniques to communicate insights effectively. Additional Information: - The candidate should have minimum 5 years of experience in Data Visualization.- This position is based at our Pune office.- A 15 years full time education is required.
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