As a Digital Document Services Specialist in Digital Document Services, you will review and index executed documentation to support account opening and product setup, while partnering with stakeholders to deliver high-quality outcomes. You will contribute to regulatory and data migration initiatives by applying strong attention to detail, effective prioritization, and clear communication. You will help strengthen an efficient operating framework through collaboration across teams and locations.
Job responsibilities
- Review executed client documentation to support account opening and product setup in JPMorganChase systems
- Index documentation accurately and consistently to ensure reliable retrieval and downstream processing
- Analyze standard documentation to assess impact, scope, and potential issues across multiple regions
- Identify exceptions, risks, and documentation gaps, and escalate for timely resolution
- Coordinate with internal partners to resolve disputed points within defined timeframes
- Partner with Legal, Business, Operations, and Technology to support an efficient operating framework
- Support regulatory initiatives, including client transfers between legal entities, by executing documentation and indexing activities accurately
- Support data migration initiatives by ensuring documentation readiness, completeness, and alignment to required standards
- Communicate status, risks, and dependencies effectively to stakeholders across locations
- Maintain productivity and quality standards, prioritizing accuracy and control adherence
Required qualifications, capabilities, and skills
- Proficiency in Microsoft Office applications
- Advanced verbal and written English skills
- Strong verbal and written communication skills
- Ability to manage multiple priorities and work effectively to deadlines
- Strong organizational skills and attention to detail
- Bachelor’s degree in Law, Business Administration, Economics, or a related discipline
Preferred qualifications, capabilities, and skills
- Experience in document review, indexing, or document management within financial services or a regulated environment
- Familiarity with account opening and product setup processes
- Experience supporting regulatory remediation, client transfers, or similar operational initiatives
- Experience supporting data migration or large-scale operational change initiatives
- Demonstrated ability to collaborate effectively with cross-functional and global teams
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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