Job Summary:
We are looking for an experienced professional to provide Level 3 (L3) support for Core Banking applications, specifically within Investment & Wealth systems. The role involves troubleshooting complex production issues, enhancing system performance, and ensuring the stability of mission-critical banking applications.
Key Responsibilities:
Provide L3 production support for Core Banking applications related to Investment & Wealth
Analyze, troubleshoot, and resolve complex technical and functional issues
Perform root cause analysis and implement permanent fixes
Collaborate with L1/L2 support teams and business stakeholders
Develop and deploy bug fixes, patches, and minor enhancements
Monitor system performance and ensure high availability
Maintain documentation for incidents, solutions, and system changes
Support database-related troubleshooting and optimization using MS-SQL
Required Skills:
Strong experience in .NET development
Proficiency in SQL and MS-SQL database management
Hands-on experience in L3 support (incident management, debugging, RCA)
Mandatory experience working with Investment & Wealth systems
Familiarity with Windows and open systems environments
Strong analytical and problem-solving skills
Nice-to-Have Skills:
Experience in Wealth Management domain
Prior exposure to Core Banking environments
Knowledge of performance tuning and system optimization
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