McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand.
As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand.
One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru).
McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.McDonald's Global Technology powers tomorrow's feel‐good moments.
We're at the forefront of transformative technology, using AI, robotics and emerging tech to digitize the Golden Arches and reshape the business worldwide.Our Global Mexico City Office will be a hub for technology innovation and operational support to build solutions that improve the customer, crew and employee experience each day.Role OverviewThe Senior Engineering Manager of RFM is responsible for end‐to‐end delivery of restaurant technology platforms supporting Ordering, Food Preparation and Platform domains.
The role combines engineering leadership, people management and delivery accountability across hybrid squads in the US, Mexico and Brazil, using Java, Angular and event‐driven architecture.Key ResponsibilitiesOwn end‐to‐end delivery of distributed systems and product initiativesLead execution of backend services (Java), APIs and frontend appsPartner with Product Managers to manage backlog and prioritize workBalance feature delivery and technical debtCoordinate cross‐squad dependencies and global teamsLead incident response and production issue resolutionGuide development of microservices, APIs and event‐driven systemsEnsure adherence to engineering standards and best practicesDrive system reliability, scalability and performanceCollaborate with Lead Engineers and Architects for technical alignmentOwn delivery metrics, quality and continuous improvementDrive test automation and CI/CD practicesMonitor defect rates, incidents and system healthSupport modernization efforts and technical debt reductionLeverage an innovation mindset to help our platform evolvePartner with Product Managers and Design Leads as part of the initiative triadWork with Scrum Masters, QA SMEs, BTAs and ArchitectsParticipate in a global organization, coordinating across geographically distributed teamsManage 8–12 engineers including performance, coaching and career growthHire and develop engineering talentFoster a high‐performing and inclusive team cultureQualifications8+ years software engineering experience3+ years in leadership rolesStrong experience with Java/Spring Boot or .
NETExperience with APIs, microservices, React/Next.JsFamiliarity with event‐driven architecture and cloud platformsProven experience leading distributed teamsPreferred experience with agentic developmentEEO StatementMcDonald's is an equal opportunity employer.
We do not tolerate inequality, injustice or discrimination of any kind.
We welcome applicants from all walks of life and are committed to creating an inclusive culture.
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