McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand.
As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand.
One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru).
McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology powers tomorrow's feel‐good moments.
We're at the forefront of transformative technology, using AI, robotics and emerging tech to digitize the Golden Arches and reshape the business worldwide.
Our Global Mexico City Office will be a hub for technology innovation and operational support to build solutions that improve the customer, crew and employee experience each day.
Role Overview
The Senior Engineering Manager of RFM is responsible for end‐to‐end delivery of restaurant technology platforms supporting Ordering, Food Preparation and Platform domains.
The role combines engineering leadership, people management and delivery accountability across hybrid squads in the US, Mexico and Brazil, using Java, Angular and event‐driven architecture.
Key Responsibilities
Own end‐to‐end delivery of distributed systems and product initiatives
Lead execution of backend services (Java), APIs and frontend apps
Partner with Product Managers to manage backlog and prioritize work
Balance feature delivery and technical debt
Coordinate cross‐squad dependencies and global teams
Lead incident response and production issue resolution
Guide development of microservices, APIs and event‐driven systems
Ensure adherence to engineering standards and best practices
Drive system reliability, scalability and performance
Collaborate with Lead Engineers and Architects for technical alignment
Own delivery metrics, quality and continuous improvement
Drive test automation and CI/CD practices
Monitor defect rates, incidents and system health
Support modernization efforts and technical debt reduction
Leverage an innovation mindset to help our platform evolve
Partner with Product Managers and Design Leads as part of the initiative triad
Work with Scrum Masters, QA SMEs, BTAs and Architects
Participate in a global organization, coordinating across geographically distributed teams
Manage 8–12 engineers including performance, coaching and career growth
Hire and develop engineering talent
Foster a high‐performing and inclusive team culture
Qualifications
8+ years software engineering experience
3+ years in leadership roles
Strong experience with Java/Spring Boot or .
NET
Experience with APIs, microservices, React/Next.js
Familiarity with event‐driven architecture and cloud platforms
Proven experience leading distributed teams
Preferred experience with agentic development
EEO Statement
McDonald's is an equal opportunity employer.
We do not tolerate inequality, injustice or discrimination of any kind.
We welcome applicants from all walks of life and are committed to creating an inclusive culture.
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