IT Systems Implementation Engineer – Data Integration, Analytics & Agentic AI Solutions (Full Time, Hybrid – MX)Reports to: Director of Product Implementation and Enablement.As an IT Systems Implementation Engineer you will serve as the technical delivery owner for subscriber‐facing integration and AI implementation projects.Key ResponsibilitiesSubscriber Engagement & Technical DiscoveryServe as the primary technical implementation contact for Subscriber IT teams across integration, analytics, and AI deployment engagements.Lead technical discovery sessions to elicit, document, and validate integration and automation requirements.Build trusted working relationships with Subscriber stakeholders ranging from IT managers and system administrators to enterprise architects.Translate complex, ambiguous customer requirements into clear and actionable engineering specifications.Systems Integration & ImplementationOwn end‐to‐end delivery of systems integration projects including HR data synchronization, Single Sign‐On (SSO/SAML/SCIM) implementations, application‐specific data migrations, and API‐driven record updates.Design and document data mapping specifications, API integration flows, and system architecture diagrams.Configure, test, and validate integrations in collaboration with Subscriber IT teams and internal Engineering.Troubleshoot integration failures, data discrepancies, and connectivity issues across implementation phases.Manage project scope, timelines, risks, and stakeholder communications across concurrent Subscriber engagements.Agentic AI Solution DeploymentPartner with internal Engineering and Product teams to implement Agentic AI capabilities within subscriber instances.Engage Subscriber IT teams to assess workflow automation opportunities and define requirements for AI agent implementations.Support configuration, testing, and rollout of AI‐driven automation solutions including intelligent data processing, decision support agents, and workflow orchestration.Stay current on emerging Agentic AI platforms, frameworks, and SaaS integration patterns relevant to the enterprise EHS and compliance domain.Serve as a knowledgeable resource to Subscribers navigating their AI adoption journey, helping them understand capabilities, limitations, and best practices.Documentation & Continuous ImprovementMaintain comprehensive project documentation including requirements specs, integration design documents, test plans, and go‐live runbooks.Contribute to internal knowledge bases, reusable integration templates, and implementation playbooks.Provide structured feedback to Product and Engineering teams based on Subscriber implementation experiences.Required Qualifications3–5 years of experience in a systems implementation, solutions engineering, IT integration, or technical consulting role.Proficient English communication skills (verbal and written – C1 level).
Solid working knowledge of systems integration concepts, RESTful APIs, webhooks, and data workflow design.Hands‐on experience with one or more of the following: SSO/SAML/SCIM protocols, HRIS platform integrations (e.g., Workday, ADP, SAP SuccessFactors), ETL pipelines, or enterprise data migration projects.Experience deploying or configuring AI‐driven automation within enterprise SaaS platforms.Demonstrated ability to lead technical conversations and communicate complex concepts clearly to both technical and non‐technical audiences.Proven ability to manage multiple concurrent customer‐facing implementation projects with competing timelines.Strong documentation skills – comfortable producing requirements specs, data maps, API specs, and integration design artifacts.Proficiency with project tracking and collaboration tools such as Jira, Confluence, Asana, or equivalent.Preferred QualificationsExposure to Agentic AI platforms, LLM‐based workflow automation, or AI agent frameworks (e.g., LangChain, AutoGen, CrewAI, or vendor‐native AI agents in enterprise SaaS).
Familiarity with AI orchestration concepts such as tool use, retrieval‐augmented generation (RAG), prompt chaining, and multi‐agent coordination.Familiarity with iPaaS platforms such as MuleSoft, Workato, Dell Boomi, or similar.Working knowledge of API testing tools such as Postman or Swagger.Basic scripting or query skills (SQL, Python, or similar) for data validation and troubleshooting.Exposure to EHS, compliance, or workforce management software platforms.PMP, CAPM, or equivalent project management certification.BenefitsAnnual bonus programs.Team‐building events, happy hours, and virtual events.Employee networks: Respect for Diversity Group and Sustainability Group.Rapid deployment and adoption, immediate ROI.Service excellence and collaborative innovation.The role is designed for career growth.High‐performing candidates will have the opportunity to advance into a Forward Deployed Engineer role, taking on deeper technical ownership of integration architecture, Agentic AI implementations, custom development, and strategic Subscriber partnerships.
#J- *-Ljbffr
Sign in
To continue your applicationor continue with email
By continuing you agree to our Terms & Privacy Policy.
