Enhance application resilience as a Production Support Engineer focused on Java Spring Boot and ReactJS for a 12-month assignment. Ideal for professionals with over 7 years of experience in complex production environments. We are seeking a production support expert with hands‑on experience in application troubleshooting and management.
Your role will involve monitoring system stability, resolving incidents, and conducting root cause analyses. Collaborate closely with cross-functional teams to optimize application performance and reliability, ensuring that production issues are addressed swiftly.
Key Responsibilities
- Support production applications built using Java Spring Boot and ReactJS
- Investigate and resolve production issues promptly
- Perform root cause analysis for recurring incidents
- Ensure application monitoring for maximum uptime
- Manage tickets through ServiceNow and maintain documentation
Requirements
- 7+ years’ experience in Production Support
- Robust knowledge of Java Spring Boot and ReactJS
- Proficient in ServiceNow, JIRA, and Confluence
- Analytical and troubleshooting capabilities
- Relevant Bachelor's degree preferred
Bring your skills in incident management and application support to a quick‑paced work setting.
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