Job Description – Program Manager About the Role We are looking for a highly driven Program Manager to lead and execute high-impact strategic and operational initiatives across the organization. This role is ideal for someone who thrives in a fast-paced startup environment, enjoys solving complex business problems, and can seamlessly balance strategy with execution. As a Program Manager, you will work closely with cross-functional teams to drive critical business initiatives, improve operational efficiency, and build scalable processes from the ground up. Key Responsibilities Lead end-to-end execution of strategic and operational programs across multiple business functions. Work closely with business leaders to identify problems, define solutions, and drive implementation. Own project planning, execution, stakeholder management, and timely delivery of key initiatives. Collaborate with field and central teams to ensure smooth execution and continuous process improvements. Design and implement scalable processes, frameworks, and operating mechanisms. Analyse business data to identify trends, bottlenecks, and improvement opportunities. Drive cross-functional alignment while managing multiple priorities in a dynamic environment. Take complete ownership of programs with minimal supervision and deliver measurable business impact. Build and scale new initiatives (0 to 1) by creating processes, governance, and execution frameworks. Prepare business updates, dashboards, and executive reviews for leadership. Preferred Candidate Profile 2–3 years of experience in Program Management, Business Operations, Strategy, Consulting, Operations Excellence, or General Management. Experience in a generalist role , managing both planning and execution. Exposure to both field operations and central/business operations is preferred. Candidates from Management Trainee (MT) programs (2020–2022 batches) will be preferred. Demonstrated experience in building or scaling processes, products, or business functions from 0 to 1 . Strong analytical, structured problem-solving, and critical thinking skills. Comfortable working in highly ambiguous, fast-paced startup environments. Excellent stakeholder management and cross-functional collaboration skills. Strong ownership mindset with the ability to execute independently. Proficiency in Microsoft Excel, PowerPoint, and data-driven decision-making. What We're Looking For Entrepreneurial mindset with a strong bias for action. Ability to think strategically while remaining hands-on with execution. Exceptional planning, prioritisation, and organisational skills. Excellent communication and presentation abilities. High resilience, adaptability, and learning agility. Preferred Background Candidates with experience in startups, consulting firms, high-growth organisations, or rotational Management Trainee programs who have successfully led cross-functional projects and operational initiatives will be highly preferred.
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