Program Manager

This role seeks a highly organized, strategic, and communicative individual to drive business success through compelling narratives, operational excellence, and impactful program management. The ideal candidate will possess a unique blend of creative writing, strategic planning, and cross-functional leadership skills to support executive leadership, orchestrate business rhythms, and develop scalable programs that align with company mission and drive revenue growth.
Responsibilities
Business Operations:
* Orchestrate business rhythm by partnering with Business Leads, Admins, Internal and External Communications, and Sales Operations to manage the company calendar
* Work across teams to prepare briefings and coordinate research for meetings with partners and key leaders (e.g. identify goals and talking points, provide background on attendees, etc.) and coordinate follow-up
* Leverage cross-functional relationships to drive company-wide touch-points and leadership processes, including internal communications (i.e. Q&A's, All-Hands, posts and emails)
* Manage preparation timelines for global travel commitments and coordinate all aspects of leadership engagement with internal and external partners (client visits, industry events, press, speaking engagements)
* Proactively identify opportunities to integrate AI tools and automation into executive operations, content development, and cross-functional coordination
* Business Planning & Program Management:
* Develop and own the strategic planning cadence — translating VP-level priorities into actionable quarterly roadmaps, OKRs, and cross-functional workstreams
* Drive business rhythm planning across the region — including QBRs, planning offsites, and leadership forums — ensuring alignment between strategy and execution
* Synthesize complex, ambiguous business problems into structured frameworks and actionable recommendations for senior leadership
* Speechwriting & Communications:
* Craft internal and external narratives for executive leadership that align with company mission and organizational vision
* Develop and manage content development and storylines that inspire and excite both internal and external audiences
* Create and edit messaging and materials on various topics, including strategy, priorities, announcements, events, and external leadership engagement
* Build partnerships with key internal communications stakeholders, including Global Business Marketing, Public Relations, and Internal Communications
* Manage and direct external agency partners to build and maintain a compelling executive social media presence across LinkedIn and Instagram — developing content calendars, approval workflows, and performance tracking that amplifies VP thought leadership and Meta's cross-regional narrative
Qualifications
Bachelor's degree in business, economics, marketing, communications, or analytical field
* 6+ years of experience in a combination of: management consulting, strategy, chief of staff, business operations, or program management — ideally in a high-growth technology or media environment
* 3+ years of experience in executive communications, speechwriting, or narrative development for senior business leaders
* Proven track record of structuring ambiguous, complex problems into clear frameworks, recommendations, and action plans
* Exceptional written and verbal communication — ability to distill complex business narratives for C-suite and VP audiences
* Experience managing cross-functional programs across multiple geographies and time zones with competing priorities
* Strong executive presence and stakeholder management skills — comfortable operating autonomously in senior forums
* Proficiency with productivity and collaboration tools (Google Workspace, presentation tools, data analysis platforms)
* Track record of independently identifying opportunities, taking initiative to drive projects forward, and delivering high-quality work with attention to detail
* AI-native mindset with a track record of leveraging emerging technology to increase speed, quality, and scalability of work output Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Familiarity with digital advertising, sales and monetization ecosystems, or media/tech industry dynamics
* Experience with executive social media strategy and thought leadership programs
* MBA, or advanced degree in strategy, communications, or related field
* Multilingual capabilities or deep cross-cultural experience within EMEA markets, as the role supports cross-regional stakeholder engagement across EMEA
* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
* Experience managing external agencies or vendors (PR, social media, creative) on behalf of senior executives
* Background supporting C-suite or VP-level executives in a chief-of-staff, business operations, or strategic advisory capacity
* Experience in a top-tier management consulting firm or corporate strategy function
* Proficiency with data tools (SQL, dashboards) to drive insights and reporting