Number Of Vacancy 1
Relevant Field Others
Nature Contract
Deadline 18 Aug 2026
Contract Period 01 Oct 2026 to 31 Jan 2027 (4 months)
Payroll under InfoTech
Employer Business Government T26 Contract
Location Base Tsuen Wan, Kowloon Bay and other locations of HKP offices
Work in Guangdong Province N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature (T26) To deliver the general helpdesk support services of PC workstations and maintain IT systems for over 140 Post Office and back office of Hongkong Post (HKP).
Duties
- a) To provide helpdesk support of IT systems, including the handling of query/incident reported from users and undertake the daily support of IT systems;
- b) To provide remote support on software configuration and customization to workstation, such as Lotus Notes / Microsoft Outlook client installation and administration, anti-virus software setup, office suites support and Windows platforms (Windows 10) support;
- c) To perform on-site technical support on hardware/software installation, relocation work of systems (PC, monitors, printers, barcode readers and etc), OS image cloning, software or application programs installation;
- d) To assist in project rollout such as contractor co-ordination, accessories installation, PC data migration, data erasure activities, on-site standby support and etc;
- e) To perform daily health-check on the IT systems and Data Centre monitoring and tidy up; and
- f) To perform computer inventory taking and audit exercise in various office of HKP.
Requirements
- a) Experience in PC with Windows environment;
- b) Experience in customer support in technical aspect is an advantage;
- c) Work in various location of HKP is required;
- d) Overtime work, irregular hours work and work on Sat are required when necessary; and
- e) Criminal record check is required.
Technical Skills
- . At least 1 year's experience in PC LAN Support (PLS);
- . At least 1 year's experience in Windows 7/8/10 (W10);
- . 6 months' experience in Confidential Mail System (CMS) is an advantage;
- . 6 months' experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage.
Non-technical Skill
- - At least 1 year's experience in work with the Government (GOV).
- - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
- - At least 2 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
Last Update 04 Aug 2026
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