SR Call Center Specialist JOB SUMMARY: The Senior Call Center Specialist provides hands-on operational support while assisting with daily supervision of Call Center Specialists. This role supports service level performance through active call handling, quality monitoring, coaching,
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS088, T4, Band 7 Job-Specific Essential Duties and Responsibilities: - Provides Development, Security, and Operations (DevSecOps) areas of incident response, vulnerability scanning and management, problem management,
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS220, T4, Band 7 Job-Specific Essential Duties and Responsibilities: - Execute CVE-based patching by severity across client, server, cloud, and on-prem environments. - Develop, test, maintain,
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8 Job-Specific Essential Duties and Responsibilities: - Design and implement enterprise-wide patching and upgrade strategies across on-premises, cloud, and hybrid environments. - Architect,