Job Summary: Develops and implements business analytics, reporting and insights that support the retail pharmacy business. This role focuses on identifying patient behavior trends, drug and channel utilization, quantifying impact of strategic and operational initiatives, and
Job Summary This role involves leading an analytics team which studies a variety of contact center and enterprise data sources to formulate actionable insights which improve the customer experience and/or lower our cost to serve. Collaborate
Job Summary: Performs, develops and implements operational activities that impact important components / processes of the specified Customer Loyalty & Insights work function, and may include responsibilities in the area of vendor collaboration, pharmacy insights, customer
Job Summary: Performs, develops, and implements business analytics, reporting, and insights that support pharmacy and digital performance. This role focuses on identifying patient behavior trends, evaluating digital engagement, and delivering actionable insights to business partners that
Job Summary: Supports retail customer & pharmacy patient engagement and retention initiatives across email, mobile push, SMS, and other owned marketing channels. This role focuses on campaign execution support, campaign analysis, and optimization through A/B testing