Duties May Include: Troubleshoot and resolve system/operational incidents Perform root cause analysis for operational incidents Analyze system performance and take corrective actions as needed Assist Tier 2 with resolving complex system and end user problems Coordinate
Required Qualifications: Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway. Experience scripting in a Linux environment using Shell and Bash. Deep understanding