Perform duties to set up and ensure readiness of the room. Maintains cleanliness of the room and availability of supplies. Set-up room and ensure adequate supply of liquor stock. Stock bar, mix and prepare drink orders.
Promotes Caesars Rewards programs and card membership as well as the overall Horseshoe property. Assist guests with new card signups, updating account information, replacing cards, and any loyalty card member requests. Consistently demonstrates superior customer service skills
Servicing guest in a Family Style manner with high expectations of check redemptions, chip sales or redemption, negatable (check, fast cash tickets, coupons, etc.) items. Logging and ensuring compliance standards and regulations are met within regards
Perform duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines and safety rules. Take necessary steps to ensure the safety and security of operations. Exercise good judgment
To assist in providing a superior gaming experience, unattainable by our competitor, where guests can indulge themselves without apology. To provide a clean, safe gaming environment for our external and internal customers in accordance with Horseshoe
Learn poker game(s) and customer skills to be in accordance with established policies and procedures Learn how to open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign
To assist in providing a superior gaming experience, unattainable by our competitor, where guests can indulge themselves without apology. Responsible for overseeing activities of utility workers, assist in eliminating operating difficulties. Oversees loading and unloading of
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