Director, Customer Experience We are excited to bring on a Director of Customer Experience to join the Workplace Solutions Customer Experience team. In this impactful leadership role, you will champion the voice of the customer and
Journey & Design Lead - Retirement Plan Solutions We are excited to bring on a CX Journey & Design Lead Retirement Plan Solutions to join the Workplace Solutions Customer Experience team. This role is responsible for shaping
Essential Duties and Responsibilities Accountabilities 1. Analyse programme, operational and external datasets to generate insight that supports policy development, consultation responses and commissioner engagement. 2. Apply exploratory data analysis, statistical modelling and predictive techniques to understand
Accountabilities 1. Working with the Director of Corporate Affairs and Strategy and Head of Policy and Strategic Partnerships, develop and implement a strategic partnerships strategy and framework aligned to the Maximus strategy, growth priorities and salient