About the Organization E2 Consulting Engineers, LP (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services,
Product Delivery Manager II Rosemead, CA (Hybrid) Duration: initial 12-month contract Pay: $70-75/hr We are seeking an experienced IVR/IVA Product & Platform Specialist to support the discovery, analysis, migration, configuration, testing, and operational readiness of customer-facing
Location: Rosemead, CA - Hybrid (Onsite Tuesday + Wednesday) Duration: 12-month contract (W2( Schedule: M-F, 8-5 Pay Rate: $44.00 - 48.00/hr Position Summary Our client, a leading Southern California utility company, is seeking an IVR/IVA Platform
An electric utility client is looking for an IVR/IVA Platform & Migration Specialist who will Leads discovery, configuration analysis, telephony/routing design, and migration of customer journeys from legacy IVR platforms to IVA solutions. Position: IVR/IVA Platform
Trident Consulting is seeking a \Contact Center Migration Engineer – IVR/IVA\ for one of our clients in \ Rosemead, CA (Hybrid-2days Tue & wed)\ A global leader in business and technology services. Please find additional details
LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority‑owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work,
Title: Product Delivery Manager II Duration: 12 Months Location: Rosemead, CA, 91770 Work Model: Hybrid: Onsite Tu & We Key Responsibilities Current-State IVR Discovery Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers,
Day-to-Day Responsibilities/Workload IVR/IVA Platform & Migration Specialist Role Summary Leads discovery, configuration analysis, telephony/routing design, and migration of customer journeys from legacy IVR platforms to IVA solutions. Analyzes existing call flows, prompts, integrations, data dependencies, and
Responsibilities and duties: Current-State IVR Discovery Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers, business rules, and configurations. Document DTMF, speech recognition, retries, timeouts, fallbacks, error handling, variables, data exchanges, and state management.