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RESPONSIBILITIES * Provide customer support for SDDC web portals, SharePoint sites, collaboration tools, and related web-based applications * Receive, log, track, update, route, and close web support tickets in the Government-provided ticketing system * Assist users
OVERVIEW DecisionPointseeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk operations and web support, assisting users
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