Inbound Customer Service Agent Consumer Relations (Remote) At GE Appliances, a Haier company, we come together to make good things, for life. As the fastest-growing appliance company in the U.S., were powered by creators, thinkers and
Travel Advisor Specialist As a Travel Advisor Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will
Essential Duties and Responsibilities: - Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns. - Respond effectively to all forms of
Essential Duties and Responsibilities: - Review MDE (Medical Disability Examination) requests for consistency with the DBQ. - Review MDE reports and DBQs (Disability Benefits Questionnaires) for completeness and typographical and grammatical correctness. - Communicate with medical
Essential Duties and Responsibilities: - Conduct an orientation training with newly contracted providers via a communication platform. - Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
Essential Duties and Responsibilities: - Supervise High Speed Data Entry (HSDE) Administrators, providing constructive feedback and guidance to achieve and surpass individual performance objectives. - Conduct regular monthly, annual, and ad-hoc performance reviews for the team.
Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents,
Essential Duties and Responsibilities: - Make outbound calls and emails to military veterans and service members. Communicate with veterans and service members in a clear and empathetic manner, addressing their questions or concerns and keeping them
Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents,
Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents,
Essential Duties and Responsibilities: - Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs. - Work with clients to create strategies and frameworks. - Architect and design application solutions.
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation
Essential Duties and Responsibilities: - Develop and deploy advanced methods to analyze operational data and derive meaningful, actionable insights for stakeholders and business development partners. - Function as point of contact for data and analytical usage
Essential Duties and Responsibilities: - Determine and define projects and objectives. - Manage project planning efforts and documentation. - Maintain project portfolio through established tools and processes. - Develop and manage a detailed project schedule and
Essential Duties and Responsibilities: - Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule. - Monitor schedule progress, and implement corrective measures as
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of
Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction