This role manages a portfolio of accounting firm customers, acting as a strategic advisor and general manager responsible for retention, expansion, and long-term growth. Responsibilities include driving renewals, identifying upsell opportunities, building executive relationships, running business
HelpfulRemote is seeking a seasoned enterprise Customer Success leader to manage a portfolio of accounting software customers. You will act as a strategic advisor and general manager, owning renewals and driving expansion revenue in complex accounts. Strong
This role involves managing a portfolio of advertising clients on Quora’s ad platform, acting as their main point of contact and advisor. Responsibilities include troubleshooting campaign delivery, optimizing performance, running quarterly business reviews and check-in calls,
Dutchie is seeking a results-driven Customer Success professional to protect and grow strategic accounts across the US cannabis industry. You will own customer health metrics, monitor churn risk, and coordinate with Support, Implementation, Solutions, Engineering, and
HelpfulRemote is seeking a Customer Success Manager to manage client relationships across technical, business, and product levels, helping customers achieve their goals in a remote-first environment. You will grow key stakeholder relationships, spot opportunities and risks, run
HelpfulRemote is seeking a seasoned Customer Success Manager to own a strategic book of mid-market and enterprise accounts for our data privacy SaaS platform. You will serve as the primary contact for executive, business, and technical stakeholders,
HelpfulRemote is seeking a Customer Success Manager in the United States to be the primary contact for larger firms, guiding onboarding, training, and implementation to ensure quick value realization. You will manage an existing account pipeline, run
Chainguard is a remote-first company seeking a dedicated post-sales leader to guide onboarding, implementation, and adoption for Commercial customers, ensuring value from Chainguards security software over time. You will partner with Solutions Architects, Technical Support, Product,
This role manages post-sales relationships for Tines highest-value enterprise accounts, focusing on retention and long-term value realization. The person will act as a strategic lead, coordinating with Forward-Deployed Engineers, Account Executives, and Product leaders to connect
HelpfulRemote is seeking a Customer Success Manager to oversee a strategic portfolio across the United States. This fully remote role requires frequent travel to customer sites for on-site meetings and business reviews. You will onboard customers, drive
HelpfulRemote is seeking an experienced Advertising Account Manager to oversee a portfolio of Quora ad clients. Remote role, US-based, acting as primary advisor and point of contact to optimize performance and drive growth. Requirements include about five
Samsara is seeking a remote Senior Customer Success professional to join the Scaled Customer Success team, working with mid-market customers after implementation to drive adoption and measurable business value. You’ll run product consultation workshops, advise on
United States (Pacific Time Zone) / BC, Canada Posted 3 weeks ago 144,500 - 170,000 CAD / year Webflow This role sits on Webflow’s Customer Success team, working with high-impact Enterprise customers from onboarding through renewal.
Webflows Customer Success team is hiring for an enterprise-focused role. You will be the main contact for strategic accounts, guiding adoption, conducting business reviews, and driving long-term value from Webflows website experience platform. Ideal candidates have
HelpfulRemote is seeking a dedicated renewals and retention specialist for its privacy platform, focusing on small and mid-sized business customers. You will lead conversations before renewals, ensure billing methods are up to date, and update subscriptions and
Double builds software that helps bookkeepers manage client work, catch errors, and deliver reports for small business customers. As a Customer Success Manager, you’d be the main contact for larger firms, running onboarding calls, training new
This role leads a technical support team at a company building telemetry infrastructure for enterprise IT and security teams. The manager handles escalations, reviews case metrics and statistics, mentors and coaches engineers, and works to ensure
This role focuses on onboarding new mid-market customers after they sign on with CrowdStrike, guiding them from the initial handoff with sales through a successful product deployment and eventual transition to a long-term technical account manager.
This role involves managing client relationships at technical, business, and product levels, helping customers achieve their goals. Responsibilities include growing key stakeholder relationships, spotting opportunities and risks, running training and webinars, introducing new features, and gathering
This role focuses on managing renewals and retention for small and mid-sized business customers of a privacy protection platform. Responsibilities include engaging customers ahead of renewal dates, ensuring billing methods are current, updating subscriptions and invoices,