L1 Technical Support Specialist The L1 Technical Support Specialist serves as the first point of contact for the VisualVault platforms, providing professional, timely, and accurate Technical Support. This role is responsible for troubleshooting application issues, documenting all
Position Summary VisualVault provides cloud-based document management, workflow automation, electronic forms, case management, and content-management solutions that customers access through a web browser. Experience supporting a web-based SaaS platform is preferred. The ideal candidate must be able