Oversees operations for one or more sites and teams within a region, setting strategic direction for performance monitoring, network evaluation, capacity analysis, and continuous improvement in close collaboration with executive leadership. Supports complex technical issues and
Leads complex, data center hardware support services to ensure resilience, reliability, and availability at scale. Designs, governs, and signs off on advanced change activities and site augmentations, driving standardization of SOPs/MOPs across regions. Serves as the
Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains