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POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Customer Service Representative (CSR) Location: McAllen, Texas Pay Classification: Salary Pay grade: 5 Job code: 3012 Reports to: Customer Service Lead Department: Marketing & Sales Date Revised: 06/18/2025 Places Version Date: 03/14/2024 Description (objectives of the position):
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