Salesforce Business Analyst III - Service Cloud The Salesforce Business Analyst for Service Cloud is instrumental in supporting the strategic direction and governance of Service Cloud. With a comprehensive understanding of case lifecycle management, contact center operations, and process
Salesforce Business Analyst - Commerce Cloud May include: Platform Administration: Support administration and configuration of Salesforce B2B Commerce and Experience Cloud capabilities, including storefront management, buyer groups, entitlements, catalogs, pricing, promotions, checkout, order visibility, and self-service account features.