Overview Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems. Manage software installation and upgrades
RESPONSIBILITY: 1. Management of vendor partnerships and relationships with non Tech teams 2. Facilitates delivery of platform deployments / expansion 3. Leads development of new products / features / fixes / technical solutions 4. Facilitates timely