Job Purpose Serve as the first line of IT support for the company, utilizing the help desk system to organize, prioritize, and complete open items. Diagnose and resolve issues for multi-platform technologies, hardware, and software; implement strategies
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6 Job-Specific Essential Duties and Responsibilities: - Operate, maintain, and sustain enterprise directory, federation, and Single Sign-On (SSO) services in support of DHS