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Job Description: Position Description: Facilitates and orchestrates Data Recovery (DR) events including organizational cloud and on-premise routing, failovers, and evidence captures. Improves observability and resilience of software and infrastructure through incident root cause analysis using tools
ABOUT TALKDESK We are a cloud contact center leader dedicated to redefining the customer experience and building inclusive, innovative solutions worldwide. JOB RESPONSIBILITIES * Design and build cloud‑native services focused on resilience, fault tolerance, and observability. *
