Owns the daily operation and administration of contact center technology platforms, ensuring optimal configuration, routing, and performance across systems such as Five9, Level.ai, Calabrio, and PinDrop. Drives continuous improvement of AI, automation, and call flows while
Job DetailsJob Location: Harrison Day Program - Cadiz, OH 43907Position Type: Full TimeSalary Range: $16.00 - $17.00Activity Coordinator The position of Activities Coordinator plays a vital role in the support provided to each person in the areas
The Cyber Operations Supervisor reports to the CISO and oversees a team of Information Security Analysts and Information Security Engineers responsible for defending ICCU’s information systems and technology environments. This leader is accountable for the development,
This position advises executives, leadership, board members, and employees on laws, rules, and regulations pertaining to the Credit Union. This includes regulatory compliance, contracts, litigation, insurance and risk management, intellectual property, governance, consumer and commercial lending
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and anything‑as‑a‑service (XaaS)