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Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
Essential Duties and Responsibilities: - Determine optimal architecture to support business requirements and solve highly complex technical challenges. - Stay current with industry trends/development and contribute to ongoing research and development. - Guide and mentor architects
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