Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of employees issues/requests,
Essential Duties and Responsibilities: - Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies. - Perform all internal reporting needs of the department. - Extract, tabulate, and
Essential Duties and Responsibilities: - Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies. - Perform all internal reporting needs of the department. - Extract, tabulate, and
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS116, P2, Band 5 Job-Specific Essential Duties and Responsibilities: - Document, track, and report patching activities through established change and release management processes. - Produce recurring
Essential Duties and Responsibilities: - Conduct an orientation training with newly contracted providers via a communication platform. - Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
Essential Duties and Responsibilities: - Manage assigned teams and staff. - Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures. - Frequent interaction
