Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction
Essential Duties and Responsibilities: - Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies. - Perform all internal reporting needs of the department. - Extract, tabulate, and
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of
Essential Duties and Responsibilities: - Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. - Follow procedures and directions to assess the quality of service provided through
Essential Duties and Responsibilities: - Responsible for delivering training programs to various levels of project staff assisting with curriculum development, reviewing course materials, administering assessments and monitoring performance of classroom participants. - Teach instructional programs in
Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and
Essential Duties and Responsibilities: - Ensure all doctors and claims status calls are answered in a professional manner. - Answer faxes and emails received from both hospitals and read facilities. - Frequently communicate with facilities and
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS082, T4, Band 7 Job-Specific Essential Duties and Responsibilities: - Serve as a senior technical lead responsible for the design, operation, and maintenance of enterprise database
Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents,
Essential Duties and Responsibilities: - Manage assigned teams and staff. - Develop, monitor, and use quality control procedures and audit criteria to ensure consistent application of contractual requirements and established policies and procedures. - Frequent interaction
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS165, T3, Band 6 Job-Specific Essential Duties and Responsibilities: - Provide operational support for AWS and Azure cloud environments, including IaaS and PaaS services. - Manage
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8 Job-Specific Essential Duties and Responsibilities: - Serve as Lead Sys Admin, owning strategy, execution oversight, and risk-based decisioning across on-prem, cloud, and
Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents,
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS116, P2, Band 5 Job-Specific Essential Duties and Responsibilities: - Document, track, and report patching activities through established change and release management processes. - Produce recurring
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS220, T4, Band 7 Job-Specific Essential Duties and Responsibilities: - Execute CVE-based patching by severity across client, server, cloud, and on-prem environments. - Develop, test, maintain,
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5 Job-Specific Essential Duties and Responsibilities: - Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments,