General Manager The General Manager (GM) is responsible for the day-to-day store operations and business results. The GM is responsible for staffing the store, building sales, managing controllable costs, and labor, consistently delivering top-notch guest service,
Shift Lead A Shift Lead is responsible for supporting the overall shift operations, sales performance, and execution of brand excellence in a store. Shift Leads typically support a staff of 1 to 8 team members and
Team Member Guest satisfaction is at the heart of this position. Team Members are responsible for preparing high quality products and empowered to deliver an exceptional guest experience. Team Members perform daily tasks as assigned by
Assistant Manager The primary role of the Assistant General Manager (AGM) is to develop into a store leader and to be capable of running the store in the absence of a General Manager. An AGM is
Guest satisfaction is at the heart of this position. Team Members are responsible for preparing high quality products and empowered to deliver an exceptional guest experience. Team Members perform daily tasks as assigned by the manager