Contact Center Agent A Contact Center Agent is responsible for providing exceptional customer service for CNBs Family of Banks and support to clients through calls, live chats, and text messages. This includes assisting with transactions, troubleshooting issues, and
Multi-Channel Customer Experience Agent Selected candidate must be able to work in the office three (3) days per week at our Batavia, NY Admin office or Ithaca, NY headquarters office. The Multi-Channel Customer Experience Agent serves as the
Customer Experience Agent - Team Lead Selected candidate must be able to work in the office three (3) days per week at our Batavia, NY Admin office or Ithaca, NY headquarters office. The Customer Experience Agent - Team