McGeralds Entrepreneurship Centre in South Dakota is seeking an Assistant Programmes Coordinator to manage various administrative tasks and support the programme team. Responsibilities include creating programme documents, overseeing resources, and ensuring effective communication with clients. The ideal candidate holds a
Specific Accountabilities: Service Performance & Contract Delivery • Lead operational delivery of the Confident Futures contract across the designated CPA. • Ensure achievement of all contractual Customer Service Standards and performance requirements. • Drive a culture
1. • Manage a dedicated caseload capped at 25 active Confident Futures participants. • Deliver personalised, holistic and health-informed coaching support. • Complete comprehensive needs assessments and co-produce tailored support plans. • Support participants to build
Specific Accountabilities: Service Performance & Contract Delivery • Lead the day-to-day delivery of the Confident Futures service within the designated area. • Ensure all contractual Customer Service Standards are achieved. • Monitor starts, engagement, support plans,
1. Participant navigation and access support • Support participants where progression is affected by system, access, communication, service or environmental barriers. • Help participants understand available local options and make informed choices about support routes. •