IAM Program Delivery Lead Location: Cedar Rapids, IA (Hybrid -3 days onsite) Relocation is ok Duration: 12-month contract. Role Overview Client is seeking a hands-on delivery leader to take accountability for the successful execution of its early-stage Identity
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering
Specific Accountabilities: Service Performance & Contract Delivery • Lead the day-to-day delivery of the Confident Futures service within the designated area. • Ensure all contractual Customer Service Standards are achieved. • Monitor starts, engagement, support plans, six-month touchpoints
Essential Duties and Responsibilities Accountabilities 1. Analyse programme, operational and external datasets to generate insight that supports policy development, consultation responses and commissioner engagement. 2. Apply exploratory data analysis, statistical modelling and predictive techniques to understand trends,
1. Lead the development, maintenance, and enhancement of data models, dashboards, and reports to monitor key performance indicators related to assessment quality and outcomes. Oversee and lead the application of advanced statistical analyses to identify trends,
Accountability 1. Work with teams across the business to deliver public affairs campaigns to position our business, launch new services, argue for policy change and/or support growth and diversification 25% 2. plan and attend meetings and
1. • Manage a dedicated caseload capped at 25 active Confident Futures participants. • Deliver personalised, holistic and health-informed coaching support. • Complete comprehensive needs assessments and co-produce tailored support plans. • Support participants to build
Specific Accountabilities: Service Performance & Contract Delivery • Lead operational delivery of the Confident Futures contract across the designated CPA. • Ensure achievement of all contractual Customer Service Standards and performance requirements. • Drive a culture of participant-focused
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering