Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
Key Responsibilities • Act as the principal technical authority for intelligent automation initiatives, with deep expertise in Automation Anywhere and modern automation patterns. • Define and maintain automation architecture standards, frameworks, patterns, and best practices across
Key Responsibilities: • Own and improve the reliability, availability, observability, and operational supportability of Maximus UKs Azure Databricks platform, Azure data services, and associated data pipelines and data products. • Design and implement monitoring, alerting, health