Essential Duties and Responsibilities: - Make deep dives into the data, pulling out objective insights for business leaders. - Initiate, craft, and lead advanced analyses of operational data. - Provide a strong voice for the importance of data-driven decision
Essential Duties and Responsibilities: - Oversee the ongoing developments and operations of a high-performing Data Science, Reporting, and Business Analysis team, providing vision, guidance, and mentorship to staff. - Compile and evaluate data to improve operations process or
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.