Director, Equipment & Technical Service Performance Location: Lees Summit, MO, US, 64064 Buffalo, NY, US, 14213 Req ID: 40174 Segment: Customer Service Richs, also known as Rich Products Corporation, is a family-owned food company dedicated to
Essential Duties and Responsibilities: - Responsible for leading the AI & Data Accelerators enterprise portfolio, managing engagements in terms of scope, deliverables, budget, and enterprise commitments. - Develop end-to-end process improvement strategy and manage execution of
Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.