Specific Accountabilities 1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
Essential Duties and Responsibilities: - Provide desktop and operational support to assigned site(s) and remote offices. - Provide accurate and creative solutions to user problems of a moderate and complex nature. - Provide timely resolution of
Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related