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Summary We are currently hiring for a Claims Customer Service Advocate II to join CGS/BlueCross BlueShield of South Carolina. You will be responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from
Essential Duties and Responsibilities: - Apply systems analysis and testing techniques and procedures to ensure software or system functional specifications are correctly identified. - Create test-related work products (test cases/scripts, test datasets, test validation and verification results
Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on
Essential Duties and Responsibilities: - Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs. - Work with clients to create strategies and frameworks. - Architect and design application solutions.
Essential Duties and Responsibilities: - Overall responsibility for identifying and documenting operational business requirements and processes, including providing clarification on any requirement discrepancies. - Perform all internal reporting needs of the department. - Extract, tabulate, and
Essential Duties and Responsibilities: - Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention. - Follow basic procedures and scripts, using fundamental knowledge of company and project
Essential Duties and Responsibilities: - Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs. - Work with clients to create strategies and frameworks. - Architect and design application solutions.
Essential Duties and Responsibilities: - Plan, create, and execute onboarding training for a company wide audience that meet learners needs. - Develop interactive and engaging new hire learning experiences in various modalities (including, but not limited
Essential Duties and Responsibilities: - Develop and deploy advanced methods to analyze operational data and derive meaningful, actionable insights for stakeholders and business development partners. - Function as point of contact for data and analytical usage
Essential Duties and Responsibilities: - Complete cost allocation plans for assigned clients. - Obtain contract renewals for multiple clients. - Manage relationships with multiple clients as well as project staff responsible for projects. - Support leadership